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AVIATION FEEDBACK TOOLS
Go-to platform for airline reviews, benchmarking, and customer satisfaction.
AVIATION FEEDBACK TOOLS
Go-to platform for airline reviews, benchmarking, and customer satisfaction.
AVIATION FEEDBACK TOOLS
Go-to platform for airline reviews, benchmarking, and customer satisfaction.
Reshaping NPS
Our platform provides a powerful, intuitive admin console designed to give airlines deep insights into passenger satisfaction. By capturing and analyzing detailed feedback, airlines can understand what passengers truly value and where improvements are needed. Here's how our system works:
The future of
Collect
Feedback
Feedback
Designed to give airlines deep insights into passenger satisfaction. By capturing and analyzing detailed feedback, airlines can understand what passengers truly value and where improvements are needed. The system offers a clear picture of passenger satisfaction through a comprehensive score distribution chart, allowing airlines to quickly gauge the overall sentiment of their customers.
Collect
Feedback
The Future of
Designed to give airlines deep insights into passenger satisfaction. By capturing and analyzing detailed feedback, airlines can understand what passengers truly value and where improvements are needed. The system offers a clear picture of passenger satisfaction through a comprehensive score distribution chart, allowing airlines to quickly gauge the overall sentiment of their customers.
Feedback
Collect
Feedback
Monitoring how passenger satisfaction evolves over time is made easy with our trend analysis feature. This tool allows airlines to view time series graphs that show average scores, positive feedback, and negative feedback over selected periods. By comparing data across different time frames, such as month-over-month or year-over-year, airlines can identify patterns, seasonal variations, or the impact of operational changes on passenger satisfaction.
Customer
Insights
Collect
Feedback
Reviews
The future of
Our advanced admin console is designed to provide airlines with a comprehensive, real-time view of passenger feedback. By leveraging detailed insights into what passengers love and where they see room for improvement, airlines can make data-driven decisions that enhance service quality, increase customer satisfaction, and build lasting loyalty. Start optimizing your passenger experience today.
Collect
Feedback
Customer
Monitoring how passenger satisfaction evolves over time is made easy with our trend analysis feature. This tool allows airlines to view time series graphs that show average scores, positive feedback, and negative feedback over selected periods. By comparing data across different time frames, such as month-over-month or year-over-year, airlines can identify patterns, seasonal variations, or the impact of operational changes on passenger satisfaction.
Monitoring how passenger satisfaction evolves over time is made easy with our trend analysis feature. This tool allows airlines to view time series graphs that show average scores, positive feedback, and negative feedback over selected periods. By comparing data across different time frames, such as month-over-month or year-over-year, airlines can identify patterns, seasonal variations, or the impact of operational changes on passenger satisfaction.
Insights
Insights
The future of
Reviews
Reviews
Our advanced admin console is designed to provide airlines with a comprehensive, real-time view of passenger feedback. By leveraging detailed insights into what passengers love and where they see room for improvement, airlines can make data-driven decisions that enhance service quality, increase customer satisfaction, and build lasting loyalty. Start optimizing your passenger experience today.
Our advanced admin console is designed to provide airlines with a comprehensive, real-time view of passenger feedback. By leveraging detailed insights into what passengers love and where they see room for improvement, airlines can make data-driven decisions that enhance service quality, increase customer satisfaction, and build lasting loyalty. Start optimizing your passenger experience today.
FAQ
1. How is the overall passenger score calculated?
The overall passenger score is determined using an advanced algorithm that carefully weighs various aspects of the passenger's experience. This algorithm considers both positive and negative feedback to arrive at a final score that reflects the passenger's overall satisfaction. The process is designed to provide a balanced and accurate representation of the passenger’s experience, ensuring that the score is both meaningful and actionable for the airline.
1. How is the overall passenger score calculated?
The overall passenger score is determined using an advanced algorithm that carefully weighs various aspects of the passenger's experience. This algorithm considers both positive and negative feedback to arrive at a final score that reflects the passenger's overall satisfaction. The process is designed to provide a balanced and accurate representation of the passenger’s experience, ensuring that the score is both meaningful and actionable for the airline.
How does this platform replace NPS?
How does this platform replace NPS?
How does benchmarking work on this platform?
How does benchmarking work on this platform?
What technology does Triend use to make it the future of feedback?
What technology does Triend use to make it the future of feedback?
How does Triend’s technology improve passenger satisfaction?
How does Triend’s technology improve passenger satisfaction?
FAQ
1. How is the overall passenger score calculated?
The overall passenger score is determined using an advanced algorithm that carefully weighs various aspects of the passenger's experience. This algorithm considers both positive and negative feedback to arrive at a final score that reflects the passenger's overall satisfaction. The process is designed to provide a balanced and accurate representation of the passenger’s experience, ensuring that the score is both meaningful and actionable for the airline.
1. How is the overall passenger score calculated?
The overall passenger score is determined using an advanced algorithm that carefully weighs various aspects of the passenger's experience. This algorithm considers both positive and negative feedback to arrive at a final score that reflects the passenger's overall satisfaction. The process is designed to provide a balanced and accurate representation of the passenger’s experience, ensuring that the score is both meaningful and actionable for the airline.